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Forums Ask a Question After a recent update keys "4", LeftShift" and "Enter" don’t work anymore on my Surface Pro 1 Reply To: After a recent update keys "4", LeftShift" and "Enter" don’t work anymore on my Surface Pro 1

Reply To: After a recent update keys "4", LeftShift" and "Enter" don’t work anymore on my Surface Pro 1

Forums Ask a Question After a recent update keys "4", LeftShift" and "Enter" don’t work anymore on my Surface Pro 1 Reply To: After a recent update keys "4", LeftShift" and "Enter" don’t work anymore on my Surface Pro 1

Evan Forrest

That’s so weird that some keys not working caused by Windows Updates. Here are my suggestions:

Case 1: keyboard related issues:

  1. You should test with other type covers to see whether the problems still exist.
  2. Does the problem exist on USB keyboard or Bluetooth keyboard?

Case 2: OS or update related issues:

  1. Do the keys work on the lock screen? sometimes problems only happen when you logged in. Create a new User account and log in to the new account and check again.
  2. Did you install AutoHotKey on your Surface Pro 1? Remove it and check again.

Hope it helps!

#2322

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