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Reply To: My Surface Pro 2 suddenly will not start Windows

Forums Ask a Question My Surface Pro 2 suddenly will not start Windows Reply To: My Surface Pro 2 suddenly will not start Windows

Evan Forrest

Thank for your question! You might need to factory reset your Surface Pro 2, however, by default this method will erase all existing data. If you want to do this, follow these 2 tutorials:

  1. How to download official recovery image for Microsoft Surface
  2. How to Reset Your Surface Using USB Recovery Drive

Moreover, if you want to rescue your documents before resetting, I suggest to take a look at this:

Hope it will help.

#2493

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