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Surface RT Windows Update stuck at Checking for updates

This topic contains 4 replies, has 3 voices, and was last updated by NadeemAhmed NadeemAhmed 3 months ago.

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  • #86
    Evan Forrest
    Evan Forrest
    Keymaster

    [Updated]

    Please follow this guide to install the Windows RT 8.1 Update 3 with start menu on Surface RT/2:

    https://surfacetip.com/install-windows-rt-8-1-update-3-2017/

    —————————————————————–

    I have a serious problem with Windows Update on Surface RT. It makes me a headache for a few days until I figure out how to fix it!

    Here is my problem:
    1 – On the Windows update page, it keeps Checking for updates endlessly.
    2 – On Task Manager, the Service Host: Local System always uses a full CPU’s core usage around 25%. (It do affect my device performance and battery life).

    Here what I have tried:
    1 – Reset Windows Update components
    2 – Troubleshoot with Windows Update Troubleshooting available on Control Panel and from Microsoft Website.
    3 – Reset my Surface RT 3 times.
    4 – Download recovery image and reset via USB drive
    5 – Try to update with Local Account and Microsoft Account.

    All of my tried still can not fix my problems.

    Here is my solution:
    1 – Flush DNS – go to Command Prompt -> type command “ipconfig /flushdns”
    2 – Fix Windows Update – go to Control Panel -> Troubleshooting -> Fix problems with Windows Update
    3 – Check for updates again!

    Now It Work! and no more CPU usages problems! I think, I have missed about DNS problems that might a root cause of my problems. I hope it will help you guys that has problems like me.

    #133
    Paul Lambert
    Paul Lambert
    Participant

    It doesn’t work for me!

    #134
    Evan Forrest
    Evan Forrest
    Keymaster

    Sorry guys! I think it fixed my problems but it’s not!

    I think the root cause of this problem is Microsoft. There are many people experience this problem since November 2016.  I have found some threads on Microsoft Community:

    #171
    Paul Lambert
    Paul Lambert
    Participant

    I have tried to reset my Surface RT once again to see if the problems can be solve or not. This time windows update just loop in checking and installing the KB3063843 updates. I think Microsoft might working on this problems by blocking further windows updates that will cause high processor usage and can’t download apps from Windows Store.

    #182
    NadeemAhmed
    NadeemAhmed
    Participant

    There can be different reasons for windows update stuck. I found a useful post containing very helpful information about this. To know more click here

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