Forums Ask a Question "Infamous" fingerprint reader on the signature type cover

"Infamous" fingerprint reader on the signature type cover

This topic contains 0 replies, has 1 voice, and was last updated by  Francesco Bruni 4 months, 2 weeks ago.

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  • Francesco Bruni

    Hi guys, I’m new to the forum. I don’t know if this topic has already been discussed, but I couldn’t find any discussion about it, so I thought to ask.

    I’ve been using a Surface Pro 3 since August, 2016 with the Surface Pro 4 signature type cover, the one with the fingerpint reader. It’s always bugged me how it casually stops working sometimes. I use it to unlock the PC, but let’s say 3 times out of 10, it just doesn’t respond. No error message, no retry message, nothing, as if my finger wasn’t there at all. I can see the fingerprint among the options to unlock, but nothing.

    Searching on various forums, I noticed that is a pretty common problem, and I already tried every suggested workaround (detaching, reinstalling drivers, integrity checks) but so far, no solution.

    Maybe someone here knows a possible solution?

    Thanks in advance, guys.

    #2613
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