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Surface pro recovery key blocked on keyboard

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This topic contains 1 reply, has 2 voices, and was last updated by  Evan Forrest 2 weeks ago.

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  • Surface Tip Question

    My Surface pro (Win 10 prof.-1809) got sudden bluescreen and doesnt reboot. Trying recovery methods I am always asket for Bitlocker recovery key. My recovery key has 4numbers and 4 letters, but program does only accept numbers. Why does recovery key not work on your system?

    #2628

    Evan Forrest

    Hi,

    The recovery key itself is all digit. The key you mentioned is the Key ID. For more information check this thread https://forums.surfacetip.com/forums/topic/how-to-find-my-bitlocker-key/.

    #2630
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