Surface Tip Forums | Evan Forrest | Activity https://forums.surfacetip.com/members/evan/activity/ Activity feed for Evan Forrest. Sun, 14 Jun 2026 04:35:48 +0000 https://buddypress.org/?v= en-US 30 hourly 2 e9009581566ab6d5ce45bb8213758228 Evan Forrest started the topic When did the Surface Pro 11 come out? in the forum Surface Pro 11 FAQs https://forums.surfacetip.com/forums/topic/when-did-the-surface-pro-11-come-out/ Mon, 24 Mar 2025 03:26:23 +0000 0dd7efb2465c3315a1681052c027f733 Evan Forrest started the topic Microsoft published step-by-step repair guide for Surface Go 4 in the forum Surface News & Rumors https://forums.surfacetip.com/forums/topic/microsoft-published-step-by-step-repair-guide-for-surface-go-4/ Thu, 02 May 2024 19:18:58 +0000 Hey there!

Microsoft released a new repair video for its Surface Go 4 today. This is good news because it shows that Microsoft is improving its game in terms of repairability and business support.

In the video, you’ll find a step-by-step guide on teardown, learn more about each component, and get tips to fix common issues that might arise with…Read more

]]> e9c938718e9bc6b3691a737cf4ac616d Evan Forrest started the topic Microsoft released repair video for Surface Laptop Go 3 in the forum Surface News & Rumors https://forums.surfacetip.com/forums/topic/microsoft-release-repair-video-for-surface-laptop-go-3/ Thu, 02 May 2024 19:02:58 +0000 Hey there! Microsoft just released a new repair video for its Surface Laptop Go 3! They’re totally stepping up their game when it comes to repairability and business support. This video gives you a step-by-step guide on how to fix common issues that might arise with the device.

They even provide a detailed service manual with all your spare…Read more

]]> 5ecca888a58ef2a6b2f528a9760ed4f4 Evan Forrest replied to the topic problem to start in the forum Microsoft Surface Go https://forums.surfacetip.com/forums/topic/problem-to-start/#post-2672 Fri, 05 Apr 2019 08:10:36 +0000 Hi,

First, make sure that you can successfully access the Surface UEFI settings page on your Surface Go by following these steps: How to access Surface Go UEFI settings. If success, it means your Surface Go might have issues with OS. Otherwise, it might have hardware issues and you might need to send back to Microsoft Store or the…Read more

]]> e426336899d8fbdad8d31879c9055e64 Evan Forrest replied to the topic Wondering what case should fit my Surface laptop ? in the forum Microsoft Surface Laptop https://forums.surfacetip.com/forums/topic/wondering-what-case-should-fit-my-surface-laptop/#post-2668 Mon, 18 Mar 2019 16:17:15 +0000 Hi Marc,

I think the first model (10.6 11″ 11.6″ 12″ inside size: 312×225×27mm) will fit your Surface Laptop. There is a reason that the seller listed only the maximum of 12″ because most laptops have a large screen bezel and using 16:9 aspect ratio different from Surface Laptop which has a smaller bezel with 3:2 aspect ratio.

However, I think y…Read more

]]> 6dfc53bc8345e7a41464c6ad90728d84 Evan Forrest started the topic Microsoft Surface Go Brightness issues fixed in Windows 10 19H1 update. in the forum Microsoft Surface Go https://forums.surfacetip.com/forums/topic/microsoft-surface-go-brightness-issues-fixed-in-windows-10-19h1-update/ Fri, 15 Mar 2019 03:39:17 +0000 There are many users face the same issue that they can’t adjust brightness on their Surface Go. It can be temporarily fixed by reinstall the Intel(R) HD Graphics 615 from Device Manager.

Fortunately, in recent updates from Windows 10 Insider Previews 19H1, the problems have been fixed with the new Brightness slider with better accuracy than the c…Read more

]]> 04f7e24f6a03f3f9cbc861dcf7643321 Evan Forrest replied to the topic Surface pro recovery key blocked on keyboard in the forum Ask a Question https://forums.surfacetip.com/forums/topic/surface-pro-recovery-key-blocked-on-keyboard/#post-2631 Sat, 09 Feb 2019 06:53:39 +0000 Hi,

The recovery key itself is all digit. The key you mentioned is the Key ID. For more information check this thread https://forums.surfacetip.com/forums/topic/how-to-find-my-bitlocker-key/.

]]> e77aeacae4cd6db6616f116e67288c69 Evan Forrest replied to the topic Surface pro recovery key blocked on keyboard in the forum Ask a Question https://forums.surfacetip.com/forums/topic/surface-pro-recovery-key-blocked-on-keyboard-2/#post-2630 Sat, 09 Feb 2019 06:52:42 +0000 Hi,

The recovery key itself is all digit. The key you mentioned is the Key ID. For more information check this thread https://forums.surfacetip.com/forums/topic/how-to-find-my-bitlocker-key/.

]]> c0a5f9c457fde3875ace05108b896fb2 Evan Forrest replied to the topic Office Mobile Editing Not Free on Surface Go in the forum Ask a Question https://forums.surfacetip.com/forums/topic/office-mobile-editing-not-free-on-surface-go/#post-2617 Wed, 06 Feb 2019 03:22:30 +0000 Hi,

Actually, Microsoft Office Mobile (Word Mobile, Excel Mobile, and PowerPoint Mobile) is still free (editing) for the 10-inch Microsoft Surface Go even without a subscription. I’ve also experienced issues like you before. Sometimes it required a subscription for editing capability, however, it can be fixed by reinstalling those apps.

Please…Read more

]]> 3db6c6fccdbb5d3806cb933ba1871dde Evan Forrest replied to the topic Power Supply Connection on Surface Pro 1 in the forum Ask a Question https://forums.surfacetip.com/forums/topic/power-supply-connection-on-surface-pro-1/#post-2519 Thu, 17 Jan 2019 19:14:17 +0000 Are you sure you have a Surface Pro 1? There are several products out there that look similar to Surface Pro 1. There are 4 types of power ports that Surface devices using:

  1. Surface RT/2/Pro 1/Pro 2: Use the 5 pin connector.
  2. Surface Pro 3/Pro 4/Pro 5/Pro 6/Laptop/Book: Use the flat connector.
  3. Surface 3: Use Micro USB connector.
  4. Surface…

Read more

]]> fb9fa94ee5217c03e8591b2b2569a9ea Evan Forrest replied to the topic Surfec Pro 6 resolution in the forum Ask a Question https://forums.surfacetip.com/forums/topic/surfec-pro-6-resolution/#post-2518 Thu, 17 Jan 2019 19:07:57 +0000 First, the Surface Pro 6 has a higher resolution than Surface Pro 3 and it is right that everything will look fuzzy when you change to a lower resolution. If you want a crisp looking without fuzziness, you will need to maintain the native resolution and the 200% display scaling.

If you want to minimize display fuzziness let use a 100% display…Read more

]]> 8b2888de804f220bd4b0e33b13857711 Evan Forrest replied to the topic Surface rt unable to reset using USB in the forum Ask a Question https://forums.surfacetip.com/forums/topic/surface-rt-unable-to-reset-using-usb/#post-2497 Thu, 20 Dec 2018 17:59:15 +0000 I can see that the root cause of the problem is you didn’t fully download the recovery image. You will need to use another browser to download the recovery image again (Don’t use the same browser). The correct size of SurfaceRT_BMR_10.8.17.0.zip is 2.89 GB (3,033,416 KB).

]]> 7fddf0f9c764c532e2e7760f27653af2 Evan Forrest replied to the topic My Surface Pro 2 suddenly will not start Windows in the forum Ask a Question https://forums.surfacetip.com/forums/topic/my-surface-pro-2-suddenly-will-not-start-windows/#post-2493 Sat, 01 Dec 2018 03:30:04 +0000 Thank for your question! You might need to factory reset your Surface Pro 2, however, by default this method will erase all existing data. If you want to do this, follow these 2 tutorials:

  1. How to download official recovery image for Microsoft Surface
  2. How to Reset Your Surface Using USB Recovery Drive

Moreover, if you want to rescue your…Read more

]]> d7996f12a71b5d88fa8ad0ddf082444a Evan Forrest replied to the topic Which part of the Surface Book has Battery 1 and Battery 2? in the forum Ask a Question https://forums.surfacetip.com/forums/topic/which-part-of-the-surface-book-has-battery-1-and-battery-2-thanks/#post-2393 Sun, 14 Oct 2018 18:10:20 +0000 Hi, thank for your question.

  • Battery #1: is an indicator of the battery inside the Surface Book’s tablet section.
  • Battery #2: is an indicator of the battery inside the Surface Book’s keyboard section.

]]> 80c3b657821e54d3e8990605131e8677 Evan Forrest started the topic Surface Book 2 Stock Wallpapers in the forum Microsoft Surface Book 2 https://forums.surfacetip.com/forums/topic/surface-book-2-stock-wallpapers/ Sun, 14 Oct 2018 17:31:01 +0000 In case you want to apply the new fresh look of the new Surface Laptop 2 wallpapers on your existing devices, you can download the stock wallpapers from here.

Surface Book 2 Stock Wallpaper – Rainbow

Surface Book 2 Stock Wallpaper – Pink and Blue

Surface Book 2 Stock Wallpaper 02

Surface Book 2 Stock Wallpaper – Green and Yellow

Surface Book 2 Stock Wallpaper 03

Surface Book 2 Stock…Read more

]]> f4cb421eca7aaafc5e781b5d629964e7 Evan Forrest started the topic Surface Laptop 2 Stock Wallpapers in the forum Microsoft Surface Laptop 2 https://forums.surfacetip.com/forums/topic/surface-laptop-2-stock-wallpapers/ Sun, 07 Oct 2018 17:45:59 +0000 In case you want to apply the new fresh look of the new Surface Laptop 2 wallpapers on your existing devices, you can download the stock wallpapers from here.

Surface Laptop 2 – Black Wallpaper

Surface Laptop 2 Black Wallpaper

Click here to download full-size resolution

Surface Laptop 2 – Burgundy Wallpaper

Surface Laptop 2 Burgundy Wallpaper

Click here to download full-size…Read more

]]> 6ef2ff3ea8b9cdd38f343e948f252e59 Evan Forrest replied to the topic How do i find out if my keyboard battery is charging. in the forum Ask a Question https://forums.surfacetip.com/forums/topic/how-do-i-find-out-if-my-keyboard-battery-is-charging/#post-2330 Sat, 08 Sep 2018 06:42:51 +0000 Thank for your question! First, you need to know that there are three types of the keyboard cover available for Surface with Windows 8 Pro.

  • Surface Touch Cover and Surface Type Cover – these two types of keyboard cover don’t have a built-in battery.
  • Surface Power Cover comes with a built-in 30.0 Wh battery. It can be identified with a…

Read more

]]> 7a5ec7679cc0534445b9c3f34bc97bed Evan Forrest replied to the topic The mouse doesn't display the cursor in the forum Ask a Question https://forums.surfacetip.com/forums/topic/the-mouse-doesnt-display-the-cursor/#post-2328 Tue, 04 Sep 2018 17:20:12 +0000 Thank for your question! As your mouse is using AAA batteries, I can assume that you are using a  Microsoft wireless mouse. There are a few things you need to check:

  1. Make sure the batteries are properly installed. Make sure the battery’s connectors clean and well contacted with the batteries. Your mouse’s LED indicator should light up when you…

Read more

]]> 240ec2396272b7de4c512a08dd67b7cd Evan Forrest replied to the topic Witch Surface laptop are fanless? in the forum Ask a Question https://forums.surfacetip.com/forums/topic/witch-surface-laptop-are-fanless/#post-2326 Fri, 31 Aug 2018 10:03:17 +0000 Thank for your question! Unfortunately that I don’t have a Surface Laptop with me, however, as my quick research, I can tell you that:

  • Surface Laptop with Intel Core M3-7Y30 is fanless.
  • Surface Laptop with Intel Core i5-7200U and i7-7660U do come with a fan for active cooling.

References:

  1. Microsoft Surface Laptop teardown (i7-…

Read more

]]> 80ea5be017eed2385fb499fe042e8e8e Evan Forrest replied to the topic For Surface Book: what is charged first: keyboard or clipboard in the forum Ask a Question https://forums.surfacetip.com/forums/topic/for-surface-book-what-is-charged-first-keyboard-or-clipboard/#post-2324 Thu, 30 Aug 2018 16:48:54 +0000 Thank for your question! there are two facts that you need to know about Surface Book’s charging:

  1. You can charge Surface Book’s clipboard and keyboard base separately.
  2. Microsoft Surface Book uses “Save The Top” charging/discharging algorithm. It means that the clipboard section will be charged first and the keyboard section will be discharged…

Read more

]]> 721909f51566b36e58fb8cf69f3111c0 Evan Forrest replied to the topic After a recent update keys "4", LeftShift" and "Enter" don't work anymore on my Surface Pro 1 in the forum Ask a Question https://forums.surfacetip.com/forums/topic/after-a-recent-update-keys-4-leftshift-and-enter-dont-work-anymore-on-my-surface-pro-1/#post-2322 Thu, 30 Aug 2018 04:46:37 +0000 That’s so weird that some keys not working caused by Windows Updates. Here are my suggestions:

Case 1: keyboard related issues:

  1. You should test with other type covers to see whether the problems still exist.
  2. Does the problem exist on USB keyboard or Bluetooth keyboard?

Case 2: OS or update related issues:

  1. Do the keys work on the lock…

Read more

]]> 076c2f2b5821caeb4c4fd74fc459fe10 Evan Forrest replied to the topic Red light on detach button is on in the forum Ask a Question https://forums.surfacetip.com/forums/topic/red-light-on-detach-button-is-on/#post-2320 Fri, 24 Aug 2018 16:29:16 +0000 There should be an app or game is using your Surface Book’s dGPU. Anyway, by default, your Surface Book should popup a message to show you what specific app or game that is using the dGPU.

Surface Book detach error message

You need to close that app or game in order to detach the screen from the base. You can also restart your Surface Book to make sure there is no app or game…Read more

]]> 8d52a0b1bd8d952d340e06d6c325a852 Evan Forrest replied to the topic How to find my bitLocker key? in the forum Ask a Question https://forums.surfacetip.com/forums/topic/how-to-find-my-bitlocker-key/#post-2317 Wed, 08 Aug 2018 10:19:03 +0000 If you have logged in your Surface with your Microsoft account, you can get your recovery key, by go to BitLocker Recovery Keys.

You need to find the latest Recovery Key that belongs to your current Surface PC with the same Key ID that provided on your BitLocker recovery screen.

BitLocker Recovery Keys

]]> 6a4b2be48e633cfe4e99fdf030864e1a Evan Forrest started the topic Surface Go vs Surface 3 Size Comparison in the forum Microsoft Surface Go https://forums.surfacetip.com/forums/topic/surface-go-vs-surface-3-size-comparison/ Sun, 29 Jul 2018 09:52:36 +0000 Here are some pictures of the size comparison between Surface Go and Surface 3 taken by ServerusSnape1979 posted on imgur.

Surface Go vs Surface 3 Size Comparison

Surface Go vs Surface 3 Size Comparison

Surface Go vs Surface 3 Size Comparison

Surface Go vs Surface 3 Size Comparison

]]> 6fb2ac12e905eef0468d2b01e86bb15a Evan Forrest replied to the topic My Surface Pro 3 won't response? in the forum Ask a Question https://forums.surfacetip.com/forums/topic/my-surface-pro-3-wont-response/#post-2313 Thu, 26 Jul 2018 03:25:23 +0000 You will need to force a shut down your Surface Pro 3. To do so:

  1. Option 1: Force a shutdown
    1. Press and hold the power button for 10 seconds until the screen turns off, then release the power button
    2. Press and release the power button to turn on your Surface as usual.
  2. Option 2: Completely turns off (in case of force a shutdown doesn’t wor…

Read more

]]> bb7c783caeb9d3fa985e494c0dce623b Evan Forrest replied to the topic My Surface Pro 3 last only 2 hours, how to get a better battery life? in the forum Ask a Question https://forums.surfacetip.com/forums/topic/my-surface-pro-3-last-only-2-hours-how-to-get-a-better-battery-life/#post-2311 Tue, 24 Jul 2018 15:57:12 +0000 There are two things you need to check out when your Surface Pro 3 has a battery problem:

  1. Battery wear level – To check whether your computer has a battery problem or not. For 4 years old Surface Pro 3, battery wear level should be around 10% or below.
  2. Battery Discharging Rate – By default Surface Pro 3 has a discharging rate around 5W to 10…

Read more

]]> 7de872400233b6503e32c49d07855f50 Evan Forrest replied to the topic Surface Pro 4 m3 worth getting? in the forum Microsoft Surface Pro 4 https://forums.surfacetip.com/forums/topic/surface-pro-4-m3-worth-getting/#post-2310 Sun, 22 Jul 2018 09:36:37 +0000 It has both advantages and disadvantages for the Intel Core M3 on Surface Pro 4. In short, it has a relatively fast speed for common tasks like office work, web browsing, and general entertainment. And what’s so special about the Core M3 model is that it’s fanless and has the lowest 4.5W TDP, which means you’ll use it longer and quieter than all…Read more

]]> db6c8247acfef1570da4ad30637e284a Evan Forrest started the topic Microsoft confirmed Office Mobile editing capability is free for Surface Go in the forum Microsoft Surface Go https://forums.surfacetip.com/forums/topic/microsoft-confirmed-office-mobile-editing-capability-is-free-for-surface-go/ Thu, 19 Jul 2018 15:09:28 +0000 According to Windows Weekly podcast (49:40), Mary Jo Foley got a confirmed from Microsoft that Office mobile’s editing capability will be free for Surface Go as it has a smaller screen size than 10.1-inch. However, Microsoft did recommend users to use Office 365 to get the full functionality of Microsoft Office.

You can download the Office…Read more

]]> 7ade404b1c36fcc3ce5b6bd644662768 Evan Forrest started the topic Listen to Panos Panay on Surface Go, Surface Phone on Wired Gadget Lap Podcast in the forum Microsoft Surface Go https://forums.surfacetip.com/forums/topic/listen-to-panos-panay-on-surface-surface-phone-on-wired-gadget-lap-podcast/ Tue, 17 Jul 2018 11:08:54 +0000 The interview starts at 18:53.

]]> b9edb8ce5b8e4daf24413aa68954d22c Evan Forrest started the topic Q&A - Can you detach Surface Book Clipboard while it's turned off? in the forum Microsoft Surface Book https://forums.surfacetip.com/forums/topic/qa-can-you-detach-surface-book-clipboard-while-its-turned-off/ Mon, 20 Nov 2017 14:07:13 +0000 e6eaaeb9988496613b434ee1f4d4e42e Evan Forrest started the topic Cracking Open Surface Pro 3 Charger in the forum Microsoft Surface Pro 3 https://forums.surfacetip.com/forums/topic/cracking-open-surface-pro-3-charger/ Fri, 09 Dec 2016 19:01:05 +0000 Hi there,

Today, I want to share my experience about tearing down my Surface Pro 3 charger. You can save some money when there are some problems you can fix by yourself.

How to disassemble the Surface charging adapter

  1. Step 1 – Use a small flat-head screwdriver to separate the charger’s cover from the charger. You need to be patient as the…

Read more

]]> a9374f8e0537a5616bc6b1396a3e1c55 Evan Forrest started the topic Cracking Open Surface Pro 3 Charger in the forum Microsoft Surface Pro 3 http://forum.surfacetip.com/topic/how-to-cracking-open-surface-pro-3-charger/ Fri, 09 Dec 2016 19:01:05 +0000 Hi there,

Today, I want to share my experience about tearing down my Surface Pro 3 charger. You can save some money when there are some problems you can fix by yourself.

How to tear down the Surface Charger

Step 1 – Use a small flat-head screwdriver to separate the charger’s cover from the charger. You need to be patient as the cover is…Read more

]]> a9374f8e0537a5616bc6b1396a3e1c55 Evan Forrest started the topic Cracking Open Surface Pro 3 Charger in the forum Microsoft Surface Pro 3 http://forum.surfacetip.com/topic/how-to-cracking-open-surface-pro-3-charger/ Fri, 09 Dec 2016 19:01:05 +0000 Hi there,

Today, I want to share my experience about tearing down my Surface Pro 3 charger. You can save some money when there are some problems you can fix by yourself.

How to tear down the Surface Charger

Step 1 – Use a small flat-head screwdriver to separate the charger’s cover from the charger. You need to be patient as the cover is…Read more

]]> 0bd730d44b18cfeef69d4459aad0287b Evan Forrest started the topic Cracking Open Surface Pro 3 Charger in the forum Microsoft Surface Pro 3 http://forum.surfacetip.com/topic/how-to-cracking-open-surface-pro-3-charger/ Fri, 09 Dec 2016 19:01:05 +0000 Hi there,

Today, I want to share my experience about tearing down my Surface Pro 3 charger. You can save some money when there are some problems you can fix by yourself.

How to tear down the Surface Charger

Step 1 – Use a small flat-head screwdriver to separate the charger’s cover from the charger. You need to be patient as the cover is…Read more

]]> 0bd730d44b18cfeef69d4459aad0287b Evan Forrest started the topic Cracking Open Surface Pro 3 Charger in the forum Microsoft Surface Pro 3 http://forum.surfacetip.com/topic/how-to-cracking-open-surface-pro-3-charger/ Fri, 09 Dec 2016 19:01:05 +0000 Hi there,

Today, I want to share my experience about tearing down my Surface Pro 3 charger. You can save some money when there are some problems you can fix by yourself.

How to tear down the Surface Charger

Step 1 – Use a small flat-head screwdriver to separate the charger’s cover from the charger. You need to be patient as the cover is…Read more

]]> b355e85312f7d8300cfdb80572d21a31 Evan Forrest started the topic Surface RT Windows Update stuck at Checking for updates in the forum Microsoft Surface RT https://forums.surfacetip.com/forums/topic/surface-rt-windows-update-stuck-at-checking-for-updates/ Thu, 08 Dec 2016 20:09:22 +0000 [Updated]

—————————————————————–

I have a serious problem with Windows Update on Surface RT. It makes me a headache for a few days until I figure out how to fix it!

Here is my problem:
1 – On the Windows update page, it keeps Checking for updates endlessly.
2 – On Task Manager, the Service…Read more

]]> 9f27c86a8e256e1665881aa3598bf11a Evan Forrest replied to the topic Can I use Surface Pro 3 type cover with Surface RT? in the forum Microsoft Surface RT http://forum.surfacetip.com/topic/can-i-use-surface-pro-3-type-cover-with-surface-rt/#post-83 Wed, 07 Dec 2016 20:31:58 +0000 Hi Conor,

I do have both Surface RT and Surface Pro 3 type cover. I have already tried using my Surface Pro 3 type cover with my Surface RT and the answer is yes, it works together but with some limitation.

All keys are working perfectly. However, there are some problems with the trackpad. Here are what works and not works:
– Moving => Work!…Read more

]]> cb4e4d71c827a9877db5c75f1c4b6a0f Evan Forrest started the topic in the forum Microsoft Surface RT http://forum.surfacetip.com/topic/this-is-a-test-topic/ Wed, 30 Nov 2016 20:59:20 +0000 This is a test topic.

]]>